total experience design, execution and operation

Currently, Mark is Chief Experience Officer for Customer Experience Consultancy, helping global corporate and entertainment clients imagine and bring to life one-of-a-kind, transformational experiences.

He has created transformational experiences for Abbott Labs, Accenture, Anheuser Busch, Boston Scientific, The Boston Celtics, CNN, CVS, Dell, Dunkin Brands, Ericsson, FILA, Fox Studios, General Motors, Gillette, Hershey, Hewlett Packard, IBM, Intel, International Trucks, J&J, JP Morgan, KidZania, LEGO, Liberty Mutual, Linens n Things, Marriott, Medco, Merrill Lynch, Monster, Sea World, Sodexho, Sprint/Nextel, Staples, Texas Instruments, Universal, Volvo Trucks and Walt Disney.